• Detangle gently — Start at the ends and work your way up. Use a wide-tooth comb or wig-friendly brush.
• Wash when needed — Don’t overwash. Use a gentle, sulfate-free shampoo and lukewarm water.
• Condition regularly — Focus conditioner on the lengths and ends rather than heavily coating the lace.
• Be gentle with the lace — Avoid scratching, excessive brushing, or pulling around the closure/hairline.
• Limit heat — Use heat protectant before straightening or curling, and keep temperatures reasonable.
• Let it dry properly — Gently squeeze out excess water with a towel; avoid aggressive rubbing. Let it air-dry or use low heat.
• Protect it while sleeping — A satin/silk bonnet or pillowcase can help reduce friction and tangling.
• Store it correctly — Keep it on a wig stand or mannequin when you’re not wearing it, away from direct sunlight and humidity.
• Don’t overload it with products — Too much mousse, oil, gel, or hairspray can cause buildup and make the hair feel heavy.
• For 613 blonde wigs: Be extra careful with heat and buildup. A purple shampoo can help maintain a cooler blonde tone, but use it sparingly because overuse can affect the color.

2-5 business days.

For hygiene and sanitary reasons, all wig sales are final. We do not accept returns, exchanges, or refunds once an order has been shipped or received.

Because wigs are personal-use hair products, we cannot resell or restock returned items after they have been handled or worn.

Please carefully review your wig size, length, color, texture, and customization options before placing your order.

If you receive the wrong item, a damaged item, or an item with an issue caused by an error on our part, please contact us within 48 hours of delivery with clear photos and your order information so we can assist you.

By placing an order, you acknowledge and agree to this no-return policy.

Yes, of course.